Admin billing permissions and ownership

Who can access billing information and what they can do.

Billing in Fyxer is managed at the organization level. This article explains who can access billing settings, what admins can control, and where to go to manage subscriptions and payments.

Who can manage billing in Fyxer?

Only users with the Super Admin role can manage billing-related settings.

Settings include:

• Changing plans

• Managing seats

• Updating billing cycles

• Accessing invoices and payment details

Members do not have access to billing or subscription controls.

Admins vs Members: what's the difference?

Admins can:

• View and manage the organization's subscription

• Change plans

• Switch between monthly and annual billing

• Add or remove team members (seats)

• Access invoices and billing history

• Update payment methods and tax details

Members can use Fyxer features based on the plan, but they cannot see pricing, invoices, or billing settings.

Where admins manage billing

Admins can access all billing controls from Dashboard → Admin settings → Billing.

Here they can:

• See the current plan and seat count

• View the next billing date

• Open the secure Stripe Billing Portal

• Download invoices

• Update payment details

Managing plans and billing cycles

Admins can:

• Upgrade or downgrade plans

• Move between monthly and annual billing

• Review changes before confirming

Plan or billing cycle changes may result in prorated charges, which are shown before confirmation.

Learn more:

• How Fyxer billing works (plans, seats, credits, and charges)

• Monthly vs annual billing (and how the discount works)

Managing seats

Admins manage seats from Dashboard → Admin settings → Team.

Here they can:

• Invite new users (adds seats)

• Remove users (frees seats)

• Review who currently has access

Seat changes may affect billing immediately or be prorated.

Learn more: How to add or remove seats safely.

Updating payment details and invoices

Payment details and invoices are handled securely via Stripe.

To access them:

1. Go to Dashboard → Admin settings → Billing

2. Click Update

3. You'll be redirected to the Stripe Billing Portal

From there, you can:

• Update your payment method

• View and download invoices

• Add VAT or tax registration details

Learn more: How to add your VAT or tax registration number.

Transferring billing ownership

If the admin who manages billing is leaving your organization, make sure:

• Another trusted user is promoted to Super Admin

• Billing ownership is reviewed before access changes

This helps avoid disruptions to billing or plan changes.

Frequently asked questions

Still have questions?

Head to the chat in the bottom right of your Dashboard.