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Where Fyxer data is stored (server locations and jurisdiction)

Where our core platform is hosted, and how we protect your data when it's processed outside the EU.

Fyxer is designed to meet strict privacy and regulatory requirements. Our core platform is hosted in the EU, and we protect your data wherever our service providers process it.

Data residency

Fyxer’s core platform stores and processes data in the EU/EEA.

Primary server locations:

  • Belgium

  • The Netherlands

This supports our compliance with UK GDPR and EU GDPR.

Cloud infrastructure

Fyxer is hosted on Google Cloud Platform (GCP). Google Cloud provides enterprise-grade infrastructure with strong security, availability, and compliance guarantees.

Jurisdiction and legal safeguards

International transfers

Some of the service providers we use to run Fyxer are based outside the UK and EEA, including in the United States.

When your data is transferred to them, we protect it with approved safeguards, such as the EU Standard Contractual Clauses, the UK International Data Transfer Addendum, or the provider's membership of the UK Extension to the EU-US Data Privacy Framework. You can see each provider, and where it processes data, in our sub-processor list.

Legal protections

Fyxer AI Limited is a UK company registered with the UK Information Commissioner's Office (registration number ZB626835). UK GDPR applies to how we handle your data, and EU GDPR applies if you're in the EU.

Infrastructure security standards

Google Cloud Platform adheres to widely recognized security and compliance frameworks, including:

  • ISO/IEC 27001: information security management

  • ISO/IEC 27017: cloud security controls

  • ISO/IEC 27018: protection of personal data in the cloud

  • SOC 1, SOC 2, SOC 3: security, availability, confidentiality, and privacy controls

  • PCI DSS: payment card data security

  • GDPR: EU data protection compliance

GCP data centers are built to Tier III (or higher) specifications, providing redundancy, resilience, and high availability.

What this means for you

  • Our core platform is hosted in the EU

  • Transfers outside the UK and EEA are protected by approved safeguards

  • You can see every provider we use, and where, in our sub-processor list

  • UK GDPR and EU GDPR protections apply​

Need more information?

For questions about data storage or privacy, contact privacy@fyxer.com. For security questions, contact support@fyxer.com.

Still have questions?

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